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Cancellation & Refund Policy


Cancellation & Refund Policy

CANCELLATION of a class must be made a minimum of two (2) working days prior to the class to be eligible for a full refund.

Absolutely no refunds or transfers will be made without notice prior to the beginning of the class and all notifications can be made by email or phone call/voice mail. (Though voice mails and emails may not be read/heard until after the class – the time and date stamp will verify the notification).

Emergency circumstances  
A refund will be made only if the notification is 48 hours prior to the beginning of the class, but if notification is less than 48 hours  there will not be a refund of money.

**The training registrar will have final approval**

IF A REFUND IS DUE, it will be made in the manner of original payment – if the payment was online, the refund will be to the card used for the payment – if the payment was by check, cash, or money order, the refund will be made by check (only after original check clears)


If a class is cancelled due to lack of participation or instructor emergency – registrants will be notified by email and/or by phone. The registrant will be given a choice of a refund, or class transfer.

If the registrant is not available and there is no response by the end of the business day of the notification or they are indecisive as to what class they would like to transfer to, a refund will automatically be made.

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